Shipping Policy

We want your kit to reach you quickly and safely. Here’s how shipping works at Not Just Paws.

Where we ship from

Orders are fulfilled from our United States, United Kingdom and European warehouses. At checkout you choose your region under “Ships From,” and your order is routed to the closest warehouse.

Processing time

Orders are typically processed within 1–2 business days.

Delivery estimates

Delivery times vary by destination and are shown at checkout before you pay, along with any available shipping options for your country.

Tracking

Once your order ships, you’ll receive a confirmation email. If tracking is available for your shipment, it will be included there.

Customs & duties

For most destinations there are no extra charges. In some countries, local import duties or taxes may apply and are the responsibility of the recipient.

The course

The Paws in Harmony course is digital and delivered immediately after purchase — it isn’t affected by shipping times.

Questions?

Email us at mateistefan1705@gmail.com.